BGH ruling 2025: Winter service liability now affects clients too
What the new ruling means and how to protect yourself.
Driver sick, vehicle broken, weather turning at 3am – with Lensus you react in real time. Redistribute routes, inform drivers, document jobs. All in one app, without a single phone call.
In winter service you can plan a lot – the weather, drivers and vehicles not so much. That's exactly when it matters whether your operation works.
4am, service is running. After 20 calls, maybe someone's available. Properties stay uncleared.
Minus 10 degrees, the engine won't start. Route needs immediate redistribution – who has capacity? Who is where? Solved in minutes.
Suddenly freezing rain instead of snow. Object takes twice as long. Next route delayed. No overview.
With Lensus you react in real time. Redistribute routes, inform drivers, document proof – all in seconds, directly on the smartphone. Without a single phone call. BGH ruling 2025: What it means for your business →
Experience Lensus was not invented by software developers who know winter service from hearsay. The software grew out of 30 years of hands-on experience – built by people who lived every job, every problem and every breakdown themselves.
No other software provider can say that.
Lensus was built because we needed a better solution ourselves.
Depending on who you are – see what Lensus means for you specifically.
Every job automatically documented – GPS, time, before/after photo. In case of a claim, you have the proof in 30 seconds.
Manage 20 drivers like you used to manage 5. Who is where, what's done, what's open – all at a glance, even on the go.
The knowledge lives in the software, not in one person's head. New driver? Up to speed in minutes. No more knowledge monopolies.
See exactly where every driver is. React in seconds to breakdowns or weather changes – without a single phone call.
Driver sick, vehicle broken – redistribute the route in seconds. The driver gets the change instantly on their phone.
Manage properties on the map, set sequences, adjust routes by drag & drop. No more paper chaos.
Route, properties, notes – everything on the smartphone. New jobs appear instantly. No need to call the boss. Works on any iOS and Android device.
Before/after photo directly on site – with GPS and timestamp. No paperwork, no follow-up in the office.
New drivers understand the app without training. Navigation integrated. Property notes directly visible. Fewer mistakes, less stress.
No printing, no calls, no paper log. The driver opens the app and instantly sees: which property, which order, which material, what to watch out for – and the exact area size.
No IT overhead, no lengthy rollout. Lensus is ready to go within days.
Import or add directly on the map – with all driver notes.
Group properties into routes, set sequence, assign drivers.
Open app, see route, go – on any iOS or Android device.
Digital log book automatically maintained – exportable as PDF at any time.
„The handwritten log book was always a risk for us. Since Lensus, everything is automatically documented – GPS, photo, timestamp. When a client confronted us about black ice, we had the proof in two minutes."
„I haven't been in the winter service business for long – but with Lensus I immediately benefit from 30 years of accumulated experience. Everything looks professional: towards the client, in operations planning, in documentation. The workflows are structured, fast and from day one at a level I could never have reached that quickly on my own."
Per-driver licensing – scales with your team. One-time setup fee based on scope.
Note: Exact package allocation and pricing are discussed in the demo session – tailored to your business.
Liability, documentation, software – the key topics for your business.
What the new ruling means and how to protect yourself.
GPS, timestamp, photo – everything you need to know.
The key features for owner-managed businesses.
Why paper loses in court – and what counts instead.
In a 30-minute online session we show you how Lensus works for your business – and explain pricing transparently.